Don't Get Scammed
The fake virus warnings, phony support calls, and too-good-to-be-true texts that target everyday computer users — and how to spot every one of them.
Watch on YouTube →Tech trouble?
Consider it handled.
Carlson Tech Services is friendly, local help for your Windows computer — virus removal, tune-ups, new PC setup, printers, Wi-Fi, and cutting the cord — explained in plain English, never talked down to.
Based in Dallas City, IL — serving homes within 50 miles.
Hours: Monday–Friday, 9 AM–5 PM · In business since 2014
What we can fix, set up, and sort out
Software-side help for Windows PCs and the tech around them. If you're not sure whether it's something we do, just call and ask.
Virus Removal & Tune-Ups
Pop-ups, scams, and slowdowns cleaned out — and your computer running like it should again.
New Computer Setup
Out of the box and ready to use: accounts, email, updates, and your programs installed.
Data Transfers
Photos, documents, and files moved safely from your old computer to the new one.
Software Installs & Help
Programs installed, updated, and explained — including email set up the way you like it.
Printers
New printer setup, stubborn printer troubleshooting, and getting every device printing again.
Wi-Fi & Cameras
Dead spots fixed, routers sorted out, and home cameras and Wi-Fi set up properly.
Cord-Cutting
Ditch the cable bill: streaming services and devices set up so you can actually watch what you want.
Just Plain Stuck?
Something's acting weird and you're not sure what? That's most of our calls. We'll figure it out together.
Our scope, up front: Windows software services only: no Macs, iPads, or hardware repairs (screens, charging ports, etc.).
Tech Tips with Jerry
Our Tuesday podcast: short, plain-English tech tips you can actually use — no jargon, no scare tactics. Watch free on YouTube.
Where Do My Photos Go?
Phone says "storage full" but the cloud says otherwise? Where your pictures actually live, what syncing really means, and how to keep from losing them.
Watch on YouTube →Catch every episode on the CTS YouTube channel — and follow along with Chip the TechRaccoon on Facebook, Instagram (@carlsontechservices), and TikTok for quick tips between episodes.
CARLSON TECH SERVICES
Tech Tipsfor Everyone Plain-English answers to everyday tech questions. FIRST EDITION · 2026
The Tech Tips Handbook
A decade of house calls and podcast answers, written down in one plain-English book: 40 pages and 32 short sections covering the questions we're asked every week — from freeing up phone storage to spotting a scam before it spots you.
- Your Computer
- Your Phone
- The Internet
- Stay Safe
- AI
- Chip’s 7-Day Challenge
$10.99Digital edition · PDF, delivered by email
Buy the digital edition
Buying takes you to secure PayPal checkout — PayPal and Venmo accepted. After your purchase, we’ll email your PDF copy to you. Prefer paper? A print edition is coming later through Amazon.
About Carlson Tech Services
Carlson Tech Services was founded in June 2014 by Jerry Carlson Jr., who has been working with technology since his days in the U.S. Army (1983–1993) and through a career that also included stints as a mailman, a short-order cook, and a radio DJ. That mix is exactly the point: CTS explains tech the way a good DJ reads a room — clearly, patiently, and without making you feel small for asking.
More than a decade in, the formula hasn't changed: honest advice, fair work on Windows PCs, and service from a neighbor — not a call center. And when a question is outside what we do, we'll tell you that straight, too.
- Founded June 2014 by Jerry Carlson Jr.
- U.S. Army veteran, 1983–1993
- Dallas City High School, Class of 1983
- Home of Chip the TechRaccoon and the Tech Tips with Jerry podcast
Get in touch
The fastest way to reach us is a phone call during business hours. Leave a message after hours and we'll get back to you the next business day.
Tell us what's going on with your computer and we'll let you know how we can help — including a straight answer if it's something we don't do. Prefer to write it down? Email us at jerry@carlsontechservices.com or use the request form below.
Call Carlson Tech ServicesGood to know
- Hours
- Monday–Friday, 9 AM–5 PM
- Phone
- (217) 219-0894
- jerry@carlsontechservices.com
- Based in
- Dallas City, IL 62330
- Service area
- Home visits within 50 miles of Dallas City, IL
- Scope
- Windows software services only: no Macs, iPads, or hardware repairs (screens, charging ports, etc.).
Save my contact
Tap once and Carlson Tech Services — Jerry's name, phone, and email — goes straight into your phone's contacts. No number to type in (or mistype), and no paper card to lose.
Save my contact — Wave cardFind us online
Questions people ask us
Do you come to my home?
Yes — we make in-person home visits within 50 miles of Dallas City, IL.
What are your hours?
Monday–Friday, 9 AM–5 PM. Leave a message after hours and we'll get back to you the next business day.
What don't you do?
Windows software services only: no Macs, iPads, or hardware repairs (screens, charging ports, etc.).
How do I book a visit?
Call (217) 219-0894, email jerry@carlsontechservices.com, or use the request form on this page — whichever is easiest for you.